Robot Process Automation (RPA) represents the software dimension of Industry 4.0. The deployment of AI tools in business processes does not substitute humans, but it increases their performance. It delivers real benefits in administrative, operational and sale activities (sales and marketing).
Here there are some examples. Today real-time cognitive alerts help salespeople make data-driven decisions in a timely manner and support the decision making processes. Other RPA applications read product distribution on a shelf, count products and identify their position and facing in few seconds.
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