CRM Engine

Innovative strategies and new communication channels need to be connected with processes and organsation to find right answers and actions from the enterprise.

We support our customers while projecting the front office’s processes in the different CRM application’s areas: Sales, Marketing, after-sales services. We pay a lot of attention to the connections and interactions of back office processes because we strongly believe in the power of the customer satisfaction analysis.

Our work is marketing one-to-one based: in this way we can understand the firm’s needs and adapt them properly with SAP solutions. We implement and project the processes and the operating flows, inside the information system. Also, we support the enterprises during their journey while adopting a CRM strategy and calculating the results.