Multinational Company specialized in the development and production of writing instruments for promotional purposes.
|A long and successful manufacturing history can lead to a challenge in monitoring and handling efficient versioning of production datasheets. Non consistent versions resulted in lenghty and inefficient processes. In particular, production datasheets were created in pdf format by sales employees and modified by no-sales colleagues. Several versions of the same order were created and printed, sometimes production workers wondered which paper sheet was the most up-to-date.|
A single mobile solution based on SAP Fiori has enabled our customer to solve the problem. Today:
Past paper sheets have been digitized and indexed, so employees can easily recreate repeated orders.
- Time savings in datasheets generation and update
- Increases in effectiveness and efficiency
- Reduction of credit notes due to incorrect manufacturing
- Paperwork reduction
- Best in class firm response to new quotation
- Increase in perceived service level and overall customer satisfaction
- Reduction in complaints
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